Revolutionising the loan marketplace with Loanoptions.ai
Loanoptions.ai have revolutionised the loan market with Australia’s first AI-powered loan comparison platform. They have set the bar in empowering customers to find the right loan with fairness, accuracy and speed. They have caused ripples in the loan industry with their swinging sense of justice and their oath to protect the people and stand with them.
Our shared victories
$1.00
Cost per lead
300%
Increase in overall revenue
$11.19
Cost per conversion
230%
Growth in organic visibility
Massive increase in non branded queries around different loan types
Non-branded queries
Massive increase in non branded queries around different loan types
wedding loans
car loans
personal loans
Unique loan terms
Gathering lots of unique loan terms such as:
tasman ute
kia ute
& more!
which continue to greatly increase in visibility and organic traffic coming into the website
Before AIIMS
Conversions
Q1, 2022
387
Leads/conversions
$72.01
Cost per conversion
Q1, 2022
477
Leads/conversions
$39.29
Cost per conversion
After AIIMS
Conversions
Q3, 2022
1,825
Leads/conversions
$15
Cost per conversion
Q4, 2022
$2,780
Leads/conversions
$11.19
Cost per conversion
Average $1 cost per lead
(Last 365 days)
572K
Impressions
20.6K
Page Views
7.9K
Unique Visitors
2,242
New Followers
(Last 365 days)
143.4K
Views
496.5K
FB users reached
9.6K
Profile visits
(Last 365 days)
134.8K
Views
90.1K
IG users reached
7.8K
Profile Visits
What we
did for them
Services
branding
graphic design
web design & development
SEO
SEM
social media
production
Halo package(s)
complete creative content combo
organic online authority combo
Departments
What they
did for us
Hands-on collaboration
Julian was highly involved in the branding process from day one. He did not shy in sharing his honest opinions (especially critiques), and always brought alternative ideas and solutions to the table. His input was as valuable as our own deliveries.
Mutual trust
We didn’t always see eye-to-eye with Julian and his Loanoptions.ai team on every decision throughout the process. However, what truly mattered was the mutual respect we shared for each other’s expertise in our respective fields. Phrases like, ‘I’m not sure I like this… but since you’re the expert, I’ll trust your judgment,’ were common and highlighted the strength of our collaboration
Quality and time
One key trait we share with the Loanoptions.ai team is a commitment to quality. This shared focus enabled us to establish a reasonable deadline that balanced urgency with the time needed to deliver exceptional results.
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Embracing disruption
Unveiling industry secrets
What we learned from the team, is that it is a very common practice in the finance and loan brokerage industry to offer out loans to borrowers that provide the best payment back to the broker. This means, prioritising their own financial interests over that of the person they’re supposed to be serving.
For the people
Loanoptions.ai wanted to fight back on this common problem through Artificial Intelligence championing transparency throughout the whole loan process and by providing more educational information to empower borrowers in navigating between their actual best matched options online.
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Discovering the brand behind the mask
Brand discovery
The people of Loanoptions were very authentic and down to earth people. They were knowledgeable and passionate about what they do, but they weren’t afraid to be themselves and show a bit more personality around the office. Their new office and what’s in it right now is a clear demonstration of how Loanoptions.ai is not like a lot of other companies in finance.
Empowering borrowers
They had a clear mission of borrower and people empowerment, with their proprietary AI loan matching tool as the central hero of everything. As of course, it was what the company was all about. The team was very unique and had a lot of personality; alongside their mission, this is where we outlined a clear brand direction.
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The branding strategy we’ve created together
Brand discovery
The wide branding strategy involved creating documentation that covered all these key central foundations and elements for building a strongly memorable and consistent brand:
- Story
- Purpose
- Mission
- Vision
- Values
- Positioning
- Tone of Voice
- Messaging
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Championing the robin hood hero
The strong general theme was a selfless, ‘robin-hood’ hero that was disruptive and went against the grain of industry norms. That wasn’t scared to go against often established complacencies, and had the bravery, innovation, and imagination to do something different to equip and empower others.
These themes also carried into the inner pages of the wider website.
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Re-imagining the robot hero, Ailo
Loanoptions.ai already had an existing ‘AiLo’ robot character on site. Although at the stage where AIIMS came in, it was just a shadow or black silhouette figure. So we wanted to do something with it.
We gave it a clear ‘vigilante’ re-design. AiLo became a heroic mascot for the Loanoptions.ai brand, but with some added playfulness to make him a relatable and positive character to the user.
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Julian’s valuable collaboration
Ideas and feedback that elevated the design
Julian was very involved in the creation of Ailo. He commented wanting to add DC’s “The Flash” ear design as inspiration, using the new logo we’ve made for him. His input helped add some pop culture flavour that synergised with the Loanoptions.ai team’s personality and brand.
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A logo that stood for the power of technology & forward-thinking
We created a selfless, ‘robin-hood’ hero that battled against those taking advantage of people’s loan outcomes — the grain of industry norms. He wasn’t scared to go against often established complacencies, and had the bravery, innovation, and imagination to do something different to equip and empower others.
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Primary Typography
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A brand that’s not afraid to bite back
Another company took a little jab at Loanoptions.ai online
What did we do? We took the liberty of calling them out in our own unique and fun way. We had a little fun drafting our own villain character representing our competition and created a daring creative ad with Ailo taking them on himself.
Nothing wrong with a little friendly banter and competition!
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Evolution of
the brand
Through the time that Loanoptions.ai has been a Challenger at AIIMS, the implementations and ways we’ve explored their branding has continued to evolve.
As a Stage 2 Approach, AIIMS has also invested in building and showing off the visual identity with branded car wraps.
One of our designers, Jesse, also made a physical figurine for Ailo. You can see him if you ever pop into the LoanOptions office at Rhodes.
You can also see the evolution of these changes on the website.
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The updated website
Our insights have informed us to make changes to Loanoptions.ai’s Home Page. This was to feature a person on the top of the fold next to the buttons, to make the page feel instantly more human.
The homepage also reflects Loanoptions.ai’s growth of capacity and recognition: the expanded 6 clear loan types, the marker ‘as seen on 7 News’ to provide reference of the company’s appearance on 7 News Melbourne for a segment, icons of all their awards, and notice that the AI comparison technology is ‘EVEN FASTER’ with the latest Version 3.0 update.
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Capturing their stories & events
The production team for Loanoptions.ai at AIIMS Group did everything, from animations, videos of using widgets, and testimonials to podcasts and capturing events.
There was a lot of opportunity to show off the fun and passionate people at Loanoptions.ai bring with them, with the events that LO would throw or join and become a part of.
We also did shoots at the Melbourne Cup (twice!), the Rugby League they sponsor, give aways and networking events.
Battle of the Fast Fintechs
On the race course, we shot a video of everyone (Loanoptions.ai’s team, clients, friends, supporters and other connections in the fintech industry) racing each other in cars on the track.
This resulted in our ‘Battle of the Fast Fintechs’, gaining a whirlwind of traction and engagement online.
However, our production work with and for Loanoptions.ai goes far beyond that.
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“They’re so open to new ideas, good at bringing ideas to the table – willing to try new things. It’s also fun and easy working for them. They’re fun and bold.
What Ben (AIIMS Production Manager) loves about working with Loanoptions.ai
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Julian Fayad
CEO & Founder of Loanoptions.ai
“Finally see our brand, as it was meant to be
Working with AIIMS for the Loanoptions.ai brand launch was an absolute pleasure. From day one, the team’s creative energy and strategic approach aligned perfectly with our vision. They understood our quirky, transparent, and honest brand personality and translated it into designs that truly resonate with our audience. The collaborative process was incredible—AIIMS valued my input at every stage and transformed our ideas into something extraordinary.
Together, we achieved something I’m truly proud of. This wasn’t just a project; it was a partnership that elevated our brand to new heights.
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Kynan Albassit
AIIMS Group Founder
“Most engaged client I’ve ever worked with”
Collaborating with Julian and the Loanoptions.ai team was an inspiring experience. Julian brought unmatched energy and creativity to the table, consistently providing thoughtful feedback that pushed our designs to the next level. His deep involvement in the process and clear vision for the brand made this partnership one of the most rewarding we’ve ever had.
Loanoptions.ai’s honest ethos made it a joy to create a brand that truly reflects their revolutionary approach. Partnerships like this remind us why we love what we do—it’s when two sides come together with maximum effort that magic happens.
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Special thanks
Client
Julian Fayad Founder
Nirlep Adhikari Technical Chief Technology Officer
Brand launch credits
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Client Experience
Kynan Albassit Founder
Tabitha Pomente-David Project Department Manager
Design
Kenn Zapanta UX Creative
Michael Gahona UX Creative
Sadmir Brkic UX Creative
Caitlin Williams UX Creative
Charis Yap UX Creative
Development
OG Developer
Production
Ben Canning Multimedia Specialist Manager
Jaaziel Inocencio Multimedia Specialist
Socials
Jasmine Jaafar Social Media Specialist
Dania Diab Social Media Specialist
Makayla Borg Social Media Specialist
SEO
Raynal Sharma SEO Manager
Jonathan Macabenta Senior Digital Consultant
SEM
Melissah Kocoski SEM Specialist