Digital marketing: just keeping up is no longer enough! Connect with more people, win more business Take a professional approach to connect with your customers
Marketing sounds expensive, digital marketing sounds complicated and expensive, and social media just sounds like an investment in time and effort none of us can afford – after all, we have businesses to run. Right?…Not necessarily. What if we could agree that almost all of your past, current and future clients have a mobile phone and before they call you, they use it to research you and your local competition. Add to that, your customers and clients are time-poor and need to make the right decision quickly.
Article by Kynan Albassit, Product Director at AiiMS. Article features in MPAQ (Master Plumbers Association Queensland) Autumn Magazine 2021
A guide to getting your website and social media working as hard as you do
Marketing sounds expensive, digital marketing sounds complicated and expensive, and social media just sounds like an investment in time and effort none of us can afford – after all, we have businesses to run. Right?
Not necessarily.
What if we could agree that almost all of your past, current and future clients have a mobile phone and before they call you, they use it to research you and your local competition. Add to that, your customers and clients are time-poor and need to make the right decision quickly.
“Now, more than ever, being in the right place at the right time means taking the initiative, seizing the advantage and putting your best digital foot forward.” Kynan Albassit, Product Director, AiiMS
Change is happening faster than ever and we all need to keep up
The good news is that plumbing businesses that work to stay in the market’s “line of sight” have always thrived. Looking back to the early 2000s to about 5 years ago, Yellow Pages and Google search were still important weapons in the marketing armoury. But today, exponentially faster internet speeds and the ability to conduct multiple searches while sighting 4-5 reviews inside of a minute, have escalated client expectations in the blink of an eye.
So, your aim should be to have your brand’s digital footprint appear everywhere your audience looks when they’re eyeing plumbing businesses online. But how?
3 things to know about digital that will change everything for your business
Thanks to the internet and the ability for anyone to search up the details on almost anything, anywhere, at any time, it’s a buyers’ market – at least in terms of information. What do these advances in social media mean for you and your business? It means that:
- All businesses large and small are now competing on a level playing field – there’s nothing more level than the screen your clients are looking at when they search for plumbing businesses
- No more smoke and mirrors. Customer reviews, research and ratings, allow potential clients to make comparative assessments with just a couple of clicks.
- Your website together with your social media activity will determine the impact and impression you make on your audience.
That last point is a critical one so let’s dig a little deeper.
Your website speaks your truth while your socials provide the proof
Let me explain the role of your website and your socials in quick and simple terms using a comparison:
| Your website: | Your social media platform(s): |
| Explains how and why we help our customers and clients | Gives searchers a more objective insight into your business |
| Emphasises your genuine point of difference or USP (unique selling proposition) | Validates (or invalidates) your claims. It’s easy to say 95% client satisfaction, less so if half of your reviews are poor. |
| Acts as your billboard, displaying your business in the best possible light | Maintains accountability to the people that count – your clients and customers |
| Appeals to your audience because it solves their problem(s) | Rewards you with a high profile and a reputation for quality – if worked properly |
| Amplifies word of mouth 5, 10 or 50-fold |
So, before your new client or customer decides to speak to you, there are 4 steps they will take using their phone:
- Find your business via a search engine
- Check your ratings
- Click on your website to see if you can help them
- Cross-check against social proof/comments/recommendations from your clients
Remember, search engines function to present searchers with the best, most relevant information available – that could be yours if you tick all the right boxes. But if people can’t find you, they won’t trust you.
Your website and social media checklist …and some tips for free
To make it easier for clients to connect with your products and services, here are 7 tips I’ve gathered over my 10 years of supporting the digital marketing needs of plumbing businesses:
- Keep it real, authenticity is the key. Get into the habit of using real photos (not stock images) of your work (before and after). Share images of you and your staff in uniform, demonstrating your professionalism and expertise.
- Invest in a bulletproof website – if your website loads slowly, is full of glitches or forms that don’t load – it’s over. People will simply move on.
- Go where your customers are… searching. Residential customers may take more notice of what they see on Facebook, Instagram, YouTube and Pinterest while for project managers, strata and corporate clients, LinkedIn and Twitter might be best.
- Create a content or engagement calendar to remind you to engage with your audience across the appropriate channels in a timely fashion. Ad hoc engagement and posting erratically can really damage trust – consistency is key.
- Get ready to be ready – you’ll need a phone with a good camera(s) then, take pictures, record recommendations and even air some product reviews (ask for video testimonials from grateful customers while they’re admiring your work).
- Volunteer helpful tips. Your YouTube channel or video posts can become a “destination” for potential and existing customers. Offering helpful solutions to common problems (changing washers, basic maintenance etc), makes your business a trusted, local authority with a reputation for helping out.
- Build relationships. If you have completed a job well done for a new customer and leave without them knowing your name, you have wasted an opportunity. Engage them, get a recommendation and give them another reason to remember your business.
Two final points that will definitely help you
Put simply, winning at social media to grow your brand and win more business is essentially a team sport so the key to victory is going to be about assembling the right players with the best capabilities.
- But let’s start with your existing client base and your mindset. Plumbing businesses fail because they may do a good job but fail to adapt to the social demands of today’s business environment. This takes practice and a mindset that embraces the challenge of engaging their audience. Ask your followers for their opinions, their recommendations and ask them to pass on reviews and share content. You shouldn’t have to do it all and with an active database, you won’t have to. Build these habits, lean into the processes and understand the power of your website and the influence that social media holds over your ability scale or consolidate your plumbing business.
- When you engage a digital marketing agency to take the burden off your shoulders, make sure they know your industry, otherwise they’ll be experimenting with trial and error and I know that from my years working with plumbing businesses, the guesswork has no business in your business!
Again, success always was and always will be about understanding, connecting and impressing your growing customer/client database and adapting to the way they like to do business – and that’s the bottom line.
Kynan Albassit is the Product Director at AiiMS, a digital agency specialising in connecting people, businesses and brands, to power growth and profitability.
Common mistakes that will spell the end for your business in 5 years or less
What a terrifying title but we have to shake ourselves awake if we want to recognise and learn from some cold hard truths before it’s too late.Who or what is killing our businesses?
You’re going to hear or read some pretty straight talk here because this is important and our aim is to not only support businesses but see them grow, enjoy success and make a difference.
Who or what is killing our businesses?
You’re going to hear or read some pretty straight talk here because this is important and our aim is to not only support businesses but see them grow, enjoy success and make a difference. But let’s focus for a moment on a telling statistic published in last year’s “Small Business Counts” report from the Australian Small Business and Family Enterprise Ombudsman (ASBFEO):
65% of small businesses survived over the reported 5-year period. Great. But 744,525 other small businesses disappeared beneath the waves. That’s right, almost three-quarters of a million small businesses failed.
So, the shocking reveal is that oftentimes, it is actually the business owners themselves that are leading the race to the bottom and why? It’s because of their reactions to two factors:
- Guidance or advice
- Change and the challenge of adaptability
This conclusion is based on our combined 30+ years of experience consulting with, managing and growing accounts in the digital business environment. Our experience means we can also provide some useful insights and tips to help you avoid disasters related to these two factors. Firstly…
If you don’t learn how to listen, you’ll learn how to fail
“Guidance” is a wonderful word because if we feel, as businesspeople, leaders or technicians, that we have guidance or are being guided, achievement and success is just around the corner. Here are three ways guidance can go wrong:
- Listening to poor guidance. This is the most obvious and so it’s both surprising and disappointing when this occurs. People will offer advice and guidance and they… well… have no clue what they’re talking about. They’ve never helped a business succeed, they’ve never run a business, it’s guesswork, cliché and BS. Pro tip: be polite, filter it out and move on.
- Mistaken identity. With all due respect to accountants, generally, asking them about achieving broader reach or online traffic would be a mistake. They will tell you what worked for them in their business but that doesn’t mean that their 5 -star rating for bookkeeping will raise your ratings from a 4 to a 5. Horses for courses, as they say.
- Not listening enough. Yes, listen to everyone. The challenge though is to realise what’s useful, redundant or simply not relevant. The same is true of guidance. Pro tip: speak to as many people as possible about your challenges around your industry, your business and even your products and/or services. Be interested but more importantly, be discerning. Not all of what you get will be useful or right or relevant. You’ll need the wisdom of experience to tell which is which. But yes, if you have the option of “playing your cards close to your chest” and speaking to only one or two trusted advisors or getting a broad range of opinions from a large and diverse group, choose the latter. Remember, you can learn as much from a wrong answer as a correct one – wisdom and experience are the keys.
Try this today – Every time you seek or receive guidance, feedback, opinions or reviews, identify at least one useful takeaway that you can use to improve your business. Here’s what you’ll need:
- Thick skin – not everything you hear is going to be positive. That’s life and that’s the truth. Use the useful stuff, discard the rest but stay resilient and realistically optimistic.
- Open ears – if you are closed to feedback it will show in everything from your attitude, your inaction and reactions. Listen to everything, hear the relevant pieces and action the important items.
- An “actionable item radar” – there will always be something positive you can apply from every interaction. Seek and you will find.
Adaptability makes all the difference when change occurs – and it will!
We’ve already agreed that misusing or ignoring guidance is every bit as fatal to a business as failing to adapt to change.
So, let me just jump in with a Pro Tip spoiler alert: if you do not recognise and respond to the waves and winds of change that are constantly reshaping the business landscape (proactively or at the very least, immediately) your business will not survive. Harsh but true!
But what kind of change are we talking about?
The 3 changes that can kill your business – if you let them
Okay, we know that there are many changes that can shape the environment in which we all operate but it’s how you manage those changes and how we plan for those changes that determines your fate. Going back to the early 2000’s I’ve seen three clearly-defined categories of change that affect businesses:
1. Customer influence and opinion
At no time has the balance of power been more skewed in your customers’ favour. With the advent of an ever-increasing range of social media platforms and the ability to post, publicise and share opinions through ratings, customers can remotely cement a business’s reputation – for better or for worse.
Pro-tip: lean into this. Listen to what your customers are saying. Engage with them and if by chance you get a bad review, work as hard you can to ensure the next five are brilliant. This tells people that you are listening and that you have their best interests and satisfaction in mind.
2. Customer expectations of products
Recognising that customers consume product differently today than the way they 5 years ago is another important step in “change-proofing” your business. People like rapid service but they love convenience. There was a time when people would purchase a pie, circle back for a drink and then maybe a bit later, grab a dessert – something like that. In today’s market, if you can offer an all-in-one tradies lunch (pie, drink and cake) with some sort of loyalty token thrown in, you’re actually matching and maybe exceeding customer expectations. Cue a 5-star rating, a like, a comment and maybe a share. Again, the world has changed and the rules are adapt or disappear!
Customer expectations of user experience/customer service
Once upon a time, most shops, vendors and service counters could get away with asking for cash payments and today, believe it or not, there are still some businesses out there that won’t take on EFTPOS payments. They refuse to adapt for whatever reason and it’s costing them – daily, hourly, every minute.
Consumers want flexibility and options, what options are you offering them? Are presenting quotes, do you offer finance, product bundles?
Pro tip: take a step back from your business and ask, how am I meeting modern customer expectations?
If you fail to adapt, then this and the next generation of your customers/clients, which is only ever 5 years away, will choose to go where their preferences and needs are accommodated. Letting all this slip – along with your business is all too easy and there’s a price to pay. BUT getting on top of things by learning these lessons around guidance and adaptability will set you up for future success.
Janty and Kynan are important resources within our brains trust and are on hand to help set your business up for ongoing success with the right type of guidance during these everchanging times.
Lock & Roll is a part of the Alchin Long Group which is the parent company of leading global hardware brands including Doric, Cowdry & Azuma.
With offices, branches and distribution networks across the globe. AiiMS created a pathway to tackle the digital world and set out to rapidly expand the fleet across Australia.
The Problem
Lock & Roll services Sydney across the window and door industry. They’ve always looked for new opportunities in the marketplace, they’ve tried it all in terms of marketing they’ve gone into local papers, magazines, trade shows, franchise expos and advertorial. Their biggest challenge was not being able to tangibly see how their campaign was performing. Their previous attempts were a shot in the dark and needed a more strategic approach.
Our Approach
Our strategy was to increase brand awareness and website traffic through organic and paid search campaigns by strengthening existing SEO strategy and building a targeted Paid Search Campaign through Google and Bing ads.
First stop, build a custom website that featured:
- High-end development and functionality
- Consideration of user experience and target market through high-end UI/UX Design
- Brand strengthening design
- Device responsiveness to all devices including all phones, tablets and desktop
- Lead generating features and call to actions to create a site that actually converts!
- SEO compatibility
- Custom and fresh copy and content
- Custom Code (NOT a template)
- Strong site architecture
- Custom photography & video throughout
Second, was to set up and establish SEO along with Google Ad Campaigns that allow us to achieve:
- An increase in volume of leads whilst decreasing ad spend and cost per lead with Gooogle Ads
- An increase in relevant organic traffic through SEO to 1000 impressions /month
Visit their website lockandroll.com.au
Campaign Results
Lock & Roll’s journey with AiiMS in the last 18 months has been tremendous in regards to growth and especially ORGANIC growth. Their growth through our online strategies and implementation of social platforms has resulted in a strong foundation. This all came about as the client’s trust for online marketing grew through careful monitoring of their website and campaigns.
We’ve set up tracking tools to monitor the performance of every strategy that we implement – from Phone Tracking to Email Conversion being pinpointed to the exact customer’s profile and their search term. This allows Lock & Roll to continuously grow as they know what results to forecast for every month as they increase their investment in online marketing.
“Working with Lock & Roll has been a great experience for me. Dom the General Manager who has over 15+ years of experience in his industry and trialled many marketing strategies – Online and Offline such as Newspapers, Magazines, Email Marketing, Online Articles, Facebook, Google, etc. His knowledge and experience from learning from all these different marketing ventures opened up discussions on What Lock & Roll required to build an effective website and marketing strategy that can be tracked to pinpoint the funnels of success. This relationship has also educated me on a lot of the difficulties and limitations faced by even a well-established business in their industry. There is always room for improvement and growth!” – Ravi, Client Experience Manager at AiiMS
“I’m wrapped with current engagement with AiiMS, to grow as close as we have, it’s like a family you know you have your ups and downs but you know at the end of the day there’s a common goal and objective. From my point of view, having someone like AiiMS that cares about our business and responds to our needs and listens to what we’re planning for the future of our company as well as the need at hand to accelerate our growth, development & progress, that’s what makes the partnership work. That said make sure the partner you engage with is somebody that has your interests at heart.” – Dom Galluccio, General Manager at Lock & Roll
Watch Dom’s interview about Lock & Roll’s growth with AiiMS…
Over the last 14 months, we’ve consistently delivered quality results. Over 310% growth in total revenue, 333% increase in booked jobs and 1069% increase in total calls November 2019 vs. November 2020. And that’s just the beginning.
Two brothers from Sydney decided to start a pest control business. Still, they faced a common struggle that most small businesses suffer from, to generate and convert enough leads to keep the business alive.
Our Approach
We hit the ground running with creating a high converting landing page, and hyper-targeted ads campaign targeted to pest control in their service locations. Since Sydney Pest Crew started with AiiMS in Nov 2019, their business growth has been exponential.
Campaign Results
The Sydney Pest Crew Brothers were delighted by the results they were able to achieve within a short period! Ten months into their campaign, they decided to elevate their strategy and online presence by building a full custom website that translated into their brand, mission and values. You can visit their website here.
“The success we have with our clients work only when the advice given is deployed correctly and the communication channel is open and honest. Shady from Sydney Pest Crew is an excellent example of this; our upfront and honest ideas have allowed us to optimise the online marketing strategies to gain amazing growth. We will not stop in offering new ideas to improve and grow his business constantly.” – Gurkan, Client Experience Manager at AiiMS
Having powerful online assets including a landing page, custom website, paid search campaign, an organic social media following along with a robust Google My Business profile with positive reviews that reflected nothing but their fantastic service. They can now tackle the digital jungle and gear themselves up with enough tools to navigate it further and get to the top of the food chain.
Ending 2020 on a high note, they converted 100 jobs in Nov/Dec. Their work ethic and drive for success along with a winning formula was the best recipe to achieve what they have so far. Here’s to a bigger and greater things Sydney Pest Crew Bros!
“I have used AiiMS for the last two years for two of my companies, and they have been nothing but professional and responsive in all my requests and work overtime to attend to the needs of my business. They have helped expand my businesses greatly, and we couldn’t be any more grateful for the work they have done for us during this time! Thank you AiiMS!” – Shady, Sydney Pest Crew
Visit sydneypestcrew.com.au
Watch Shady’s interview about Sydney Pest Crew’s growth with AiiMS…
Need a hand with your business strategy?
Get your FREE 30 min Business Strategy Session and Chat to AiiMS on 1300 397 603 or e-mail us at info@aiims.com.au.
Mark & Julie, owners of Techmark noticed a gap in the market for support and electrical installation service for automated blinds awnings, shutters & curtains.
As you can already probably see, their business is incredibly niche. Their business was in great need of a REAL and EFFECTIVE marketing strategy and realised word of mouth could only go so far. They needed to get in front of the RIGHT customer that brought in high-quality leads that brought in revenue for the business.
30 Oct 2020, Article by Microsoft Advertising (repost) Mr. Splash Plumbing builds a pipeline to growth
AiiMS is a digital marketing agency headquartered in New South Wales, Australia. Founded with a vision to help Small and Medium-sized Businesses (SMBs) compete in the same marketing spaces larger organisations commonly thrive, AiiMS launched in 2010 and has now grown to 50 employees serving clients in Australia, New Zealand, and Indonesia. Their vision for the future is consistent with what has fundamentally worked so well for them to date — serving the SMB market through innovation, unique technology, content collaboration and building trust.
Client support has been in much greater demand during this time, and advertisers are relying on AiiMS to help them make critical digital marketing decisions and provide direction. Their digital suite includes web design, video, photography, content production, phone services, lead tracking, bot frameworks, and paid search marketing. With a large portfolio of clients, having a cohesive communication platform has been critical for AiiMS — particularly during COVID-19. AiiMS estimates having sent 450,000 chat communications during the first half of 2020 alone, to ensure their clients stay up to date on their campaign planning activities. Teams in both Australia and Jakarta working opposite hours means AiiMS can provide support 24/7. With search marketing at the core of the agency’s strategies, constant, up-to-date, and transparent performance updates and adjustments are critical. They heavily utilise sophisticated bot programming to assist with these tasks. They find this especially helps provide quick answers to those working from home on flexible hours, as well as those around the world and on-the-move. Overall, the benefit their offerings provide to SMBs is marketing service, support, and production at a reasonable rate.
“Microsoft Advertising has been essential to the growth of the Mr. Splash Plumbing business.” — Janty Mohammed, Managing Director and Founder, AiiMS
AiiMS and Microsoft Advertising deliver a big splash
Among the small businesses within the AiiMS portfolio that have grown to be a noteworthy success is Mr. Splash Plumbing himself through school, he made a career shift and never looked back. Early marketing efforts, however, were not without leaks and included chasing average position on the paid search results page at the expense of Cost Per Acquisition (CPA) goals. But education and experience has led to better cost management, lead tracking, and a greater focus on ROI. A full-service plumbing company that leans on its experience and ability to build trust, Mr. Splash Plumbing has grown from a husband and wife operation that struggled to navigate digital marketing to a 12-person, multi-vehicle service operation covering the Sydney and Melbourne areas. One of the proprietors of the business is a former car salesperson — someone who certainly had observed the value of clear client communication and building trust. After putting himself through school, he made a career shift and never looked back. Early marketing efforts, however, were not without leaks and included chasing average position on the paid search results page at the expense of Cost Per Acquisition (CPA) goals. But education and experience has led to better cost management, lead tracking, and a greater focus on ROI.
Trusted partnerships deliver value
Microsoft Advertising has played an integral and efficient role for Mr. Splash Plumbing’s marketing strategy with keywords and sitelink extensions providing value. “Microsoft Advertising has been essential to the growth of the Mr. Splash Plumbing business,” says Janty Mohammed, AiiMS Managing Director and Founder. Mr. Splash Plumbing started working with AiiMS in 2017, and the two have been able to finely tune the company’s campaign goals over time. Occasionally, AiiMS will conduct some “Google-neutral” A/B tests, which involve running Microsoft Advertising paid and organic traffic only for a month at a time. Through testing, they began discovering that the purchase intent is greater among the Microsoft Advertising audience. Furthermore, it was evident the average order size from Microsoft Advertising conversions was much higher, with the average order at $2,500, compared to an average order from Google at just 10% of that figure. If you also consider that Microsoft Advertising accounted for 23% of the Mr. Splash Plumbing phone call leads in July 2020 with a smaller audience, versus 31% from Google, Microsoft Advertising is far and away the more valuable channel. Going beyond the $28 vs. $52 CPA from July 2020 and incorporating the previously mentioned average order size, the Return on Ad Spend (ROAS) comparison is a stark 90:1 with Microsoft Advertising, versus just 4:1 on Google. “Working with Microsoft Advertising and AiiMS teams has helped our business experience tremendous growth. Leveraging paid search to reach people when they are researching plumbing solutions has given our business the marketing support we needed to build a successful small business,” says Jon Tsingolis, owner of Mr. Splash plumbing services. Efficient performance goes a long way and is helping drive the localised franchise growth strategy Mr. Splash Plumbing is planning with help from AiiMS.
“The ethos behind AiiMS valuing paid search marketing has a great deal to do with discovery, and putting clients in the best position to win — especially when user intent is high,” says Mohammed. AiiMS and Microsoft Advertising have had an opportunity to play a part in seeing a small business experience 775% monthly revenue growth, comparing to just a couple short years ago. “All new AiiMS clients are activated on the Microsoft Advertising Network because we are an agency that values the power of search, and we have witnessed time and again the value of the Microsoft Advertising Network in action,” ads Mohammed. Retail is not the only segment seeing commercial success during these trying COVID-19 times. Home services like Mr. Splash Plumbing, are succeeding as well. For this small business, support, a sound strategy, trusted relationships, and delivering on the promise of performance have cleared the path toward growth.
“Leveraging paid search to reach people when they are researching plumbing solutions has given our business the marketing support we needed to build a successful small business.” — Jon Tsingolis, Owner, Mr. Splash plumbing services
See a summary
Download the infographic to take the Mr. Splash Plumbing success story with you.
Unlocking the Impact: Why Influencer Marketing Matters Today
In today’s digital age, influencer marketing has emerged as a dynamic force driving brand engagement and growth. It goes beyond mere buzzword status; it’s a strategy that consistently yields remarkable results for businesses. Influencer marketing leverages the power of individuals who have cultivated dedicated online followings and credibility within specific niches.
Why Influencer Marketing Matters
In today’s digital age, influencer marketing has emerged as a dynamic force driving brand engagement and growth. Influencer marketing is not just a buzzword; it’s a strategy that yields tangible results. Here are a few reasons why it’s an indispensable component of your marketing toolkit:
🔍 Authenticity: Influencers, often with loyal followings, bring authenticity to your brand. Their genuine endorsement can resonate more powerfully with their audience than traditional advertisements.
🚀 Extended Reach: Leveraging the social clout of influencers allows you to tap into new, highly-targeted audiences. It’s like gaining access to a VIP club of potential customers.
💬 Engagement: Influencers excel at creating engaging content. By collaborating with them, your brand can become a part of compelling narratives, boosting your visibility and engagement.
🤝 Trust Factor: Influencers are trusted figures in their niches. When they vouch for your products or services, their followers are more likely to trust your brand.
💰 Cost-Effective: Influencer marketing often offers a better ROI compared to traditional advertising. It’s a smart way to allocate your marketing budget.
So, How Can Your Business Utilise Influencer Marketing
Your business can harness the immense power of influencer marketing to reach new heights of brand visibility and engagement. Here are some ways that this can be done:
🤝 Collaborative Posts: Partner with influencers to create engaging co-branded content that showcases your products or services in an authentic and relatable way.
🎁 Giveaways and Contests: Run promotional giveaways or contests with influencers to boost brand visibility, create excitement, and encourage audience engagement.
🚀 Brand Ambassadors: Establish long-term relationships with select influencers who become dedicated brand ambassadors, consistently promoting your offerings to their loyal followers.
👁️🗨️ Product Reviews and Demonstrations: Send your products to influencers for honest reviews and demonstrations, leveraging their expertise to build trust and credibility among potential customers.
How Can AIIMS Help?
At AiiMS Group, We understand the significance of influencer marketing. We aim to design influencer marketing campaigns to maximise the impact on your business. With industry knowledge, Aiims actively can source and collaborate valued influencers within any specific industry to highlight and differentiate your business from the rest.
Are you ready to grow?
Are you ready to unlock the potential of influencer marketing for your business, taking your brand’s visibility and engagement to the next level?
Speak to the team at AiiMS to get started!
Upcoming trends for 2024. read and stay ahead of the competition!
Explore the evolving landscape of B2B affiliate marketing in 2024 with insights from AiiMS. Discover how AI-driven matching, unified partnerships, increased collaboration, and the rise of influencers are shaping the future of affiliate marketing. Stay ahead of the competition – contact us today to unlock the full potential of B2B affiliate marketing.
In the ever-evolving landscape of marketing, one strategy that’s making waves is affiliate marketing. While traditionally associated with B2C companies, this marketing approach is now finding its way into B2B partnerships, and businesses are increasingly recognizing its value as a cost-effective means to boost brand exposure, generate leads, and drive sales.
The affiliate marketing industry is undoubtedly thriving and shows no signs of slowing down. To get a glimpse of what the future holds, we turned to the experts at AiiMS for insights into the emerging trends that are poised to dominate the B2B affiliate marketing space in 2024.
AI will change the affiliate marketing game
AI-powered affiliate matching is already in use across different networks. It simplifies the process of reaching out to potential affiliates and recruiting them. This technology reduces the time-consuming tasks associated with managing affiliate programs, which, in turn, helps businesses grow faster.
Automation capabilities within affiliate platforms include:
- Identify and analyse potential partners and their audiences.
- Accept or decline affiliate applications based on a set of criteria.
- Detect and prevent fraudulent activity.
- Provide personalised affiliate support.
- Make performance optimization recommendations.
Businesses will take a unified approach to partnerships.
In the B2B affiliate marketing realm of 2024, we’ll witness a shift towards a unified approach to partnerships. Different teams and partner types will intersect, fostering long-lasting and multifaceted partnerships. Rather than being isolated within the marketing department, affiliate marketing will become integrated across the entire organization. This holistic approach promises a more cohesive and impactful affiliate marketing strategy.
Collaborations with partners will increase
Collaboration will be the name of the game in 2024. Advertisers and publishers will explore innovative ways to immerse themselves in each other’s marketing efforts. Brands and affiliates will forge closer relationships, going beyond the conventional affiliate partnership. This could include co-creating content, organizing joint webinars, and exploring revenue-sharing models, resulting in more dynamic and mutually beneficial collaborations
Influencers will take the centre stage
In the ever-evolving landscape of marketing, influencers will take center stage in B2B affiliate marketing. While influencer marketing has been a dominant strategy in B2C marketing, it’s set to play a crucial role in B2B marketing as well. This shift is driven by the fact that modern B2B buyers are younger, digital-first, and rely on social content to make informed decisions.
“Savvy” affiliate marketers will collaborate with B2B influencers who prioritize audience engagement. B2B influencers are typically experts in their respective fields, possessing highly authentic and loyal followings. These influencers could be consultants, analysts, journalists, authors, or speakers. Their expertise and reach will provide a fresh and effective avenue for B2B affiliate marketing efforts.
AiiMS Paving a Way For Future Trends
The dynamic nature of the marketing space is constantly challenging marketers to stay informed, adaptable, and open to embracing new strategies and technologies.
AiiMS has been and will continue to help businesses expand their reach and connect better with their audiences through trusted sources.
As we look forward to 2024, it’s crucial to stay ahead of these trends to unlock the full potential of B2B affiliate marketing.
Want to stay ahead of the competition?
Increase online visibility through Google my Business
In the quest for enhanced online visibility, businesses often turn to Google Business Profiles (officially known as Business Profiles). learn what it is, how it works, and how you can benefit from it!
In the quest for enhanced online visibility, businesses often turn to Google Business Profiles (officially known as Business Profiles). However, here’s a crucial detail that many may overlook: creating a Business Profile alone doesn’t grant you control over it. To harness the full potential of your Business Profile as a SEO and lead generation tool, you need management and editing capabilities. So, how can you gain this control? The solution lies in creating a separate Google My Business account, which is essential for claiming ownership, managing your profile, and unlocking valuable features to boost your presence on Google.
In this comprehensive guide, we’ll delve into the world of Google My Business, covering essential topics such as:
- What is Google My Business
- How to use Google My Business
- How to Maximise SEO Through it
- How Can Aiims Help?
What is Google My Business?
To begin, it’s essential to clarify what a Business Profile is within the context of Google. Your Business Profile is essentially your Google business listing. It appears in Google Maps and local search results on Google. Creating a Business Profile is equivalent to adding a place to Google Maps, a task that can be performed by anyone, even automated listing generators. Google merely requires basic information like the business name, location, and category. Once verified as not a duplicate, Google creates the Business Profile for that location. This profile becomes open for consumers to leave reviews, upload photos, ask questions, and even provide answers. Google may also aggregate information from various sources across the web to populate the Business Profile.
In essence, a Business Profile can exist independently of a Google My Business account. Whether you created your Business Profile or not, you lack the ability to manage the displayed information or the reviews it collects.
This is where Google My Business steps in. By establishing a Google My Business account, you gain the power to access, customize, manage, and enhance your Business Profile on Google, all at no cost. We’ll explore this in more detail shortly.
How to Use Google My Business for Local Marketing
Now that we’ve distinguished Google My Business from your Business Profile, let’s explore the four primary ways you can utilize Google My Business to transform your Google listing into an effective local marketing tool:
1. Engage with Consumers: Your Google My Business account enables you to interact with consumers in various ways. You can respond to reviews, answer questions, enable direct messaging, and set up associated alerts. Similar to social media platforms, you can even publish posts to your Business Profile via Google My Business.
2. Highlight Your Business: A Business Profile provides limited information about your business. However, your Google My Business account dashboard empowers you to furnish essential details such as operating hours, website links, product offerings, pricing, attributes, and other unique aspects of your business. It also serves as the platform for making necessary edits and updates.
3. Gain Insights: Leveraging the Google My Business dashboard, you can access valuable insights about your audience and local search performance. The analytics tab offers insights into customer queries that led to your Business Profile, the source (Google Maps or Google Search), actions taken on your listing, and photo performance compared to other profiles in your category.
4. Perform Local SEO: Just as Google employs algorithms to rank advertisements and websites, it also employs algorithms to rank Business Profiles. Using your Google My Business dashboard, you can optimize your Business Profile with relevant keywords and other enhancements to enhance its ranking in local search results.
How to Leverage Google My Business for SEO
Google Business Profiles are dynamic and adaptable. They adjust based on the platform and prioritize sections of your profile depending on the searched term and the most critical information for consumers in your category. Furthermore, Google may highlight relevant keywords within your profile content.
However, for Google to prioritize and embolden keywords, your profile must contain sufficient information and relevant keywords in the first place. Just as you’d use a content management system like WordPress to optimize your website for search engines, Google My Business serves as a tool for optimizing your profile and expanding your online reach.
Incorporating keywords, optimizing content, and staying active on Google My Business can significantly boost your Business Profile’s visibility, ultimately leading to better SEO outcomes. So, don’t overlook the power of Google My Business in your quest for online success.
How can Aiims help?
At Aiims Group, We understand the significance of Google my Business and SEO. We aim to maximise the impact on your business. with industry knowledge, Aiims actually can organise and maximise your SEO within any specific industry to highlight and differentiate your business from the rest.
Are you ready to grow?
Are you ready to unlock the potential of Google My Business for your business, taking your brand’s visibility and engagement to the next level?
Speak to the team at Aiims to get started!
What is Video Marketing?
In the era of ever-evolving digital marketing strategies, video marketing has emerged as a powerhouse for businesses looking to connect with their audience, engage customers, and drive results.
In the era of ever-evolving digital marketing strategies, video marketing has emerged as a powerhouse for businesses looking to connect with their audience, engage customers, and drive results. From social media platforms to websites and email campaigns, video marketing has become a versatile tool with a proven track record. In this blog, we will explore how video marketing helps businesses in various ways.
1. Boosts Brand Awareness
One of the primary advantages of video marketing is its ability to create memorable and shareable content. A well-crafted video can leave a lasting impression on viewers and increase brand awareness. With the potential to go viral, videos have the power to introduce your brand to a vast audience quickly. By incorporating your brand’s unique personality and values into your videos, you can build a strong and recognizable brand identity.
2. Enhances Engagement
Video content is inherently more engaging than text or static images. It can capture the audience’s attention and hold it for longer periods. Videos can convey complex information in a concise and entertaining manner, making it easier for viewers to understand your products or services. High engagement rates translate into increased time spent on your website or social media profiles, improving your chances of converting viewers into customers.
3. Improves SEO and Website Traffic
Search engines, such as Google, prioritise video content in search results. By optimising your video content for relevant keywords, you can boost your website’s visibility and drive organic traffic. Additionally, videos tend to keep visitors on your website for longer, which is another factor search engines consider when ranking websites. A well-structured video marketing strategy can help you climb the search engine rankings and reach a broader audience.
4. Fosters Trust and Credibility
Videos allow you to humanise your brand by putting a face to your business. By showcasing your team, sharing customer testimonials, or offering behind-the-scenes glimpses of your operations, you can build trust and credibility with your audience. People are more likely to connect with a business that appears transparent, genuine, and approachable. Video marketing provides the perfect platform to convey these qualities.
5. Expands Social Media Reach
Social media platforms, such as Facebook, Instagram, and TikTok, have embraced video content. Businesses that incorporate video marketing into their social media strategy often experience higher engagement rates and reach a broader audience. With features like live streaming and stories, you can interact with your followers in real time and create a sense of community around your brand.
6. Drives Conversions
Ultimately, the goal of any marketing strategy is to drive conversions and boost sales. Video marketing can help you achieve this by providing opportunities to showcase your products or services in action. Product demonstrations, explainer videos, and customer testimonials can all influence buying decisions. Additionally, strategically placed calls to action (CTAs) in your videos can direct viewers to take specific actions, such as making a purchase or signing up for a newsletter.
7. Measurable Results and Analytics
Video marketing provides valuable insights into how your audience interacts with your content. You can track metrics such as views, engagement rates, click-through rates, and conversion rates. This data allows you to refine your video marketing strategy over time, focusing on what works and optimising areas that need improvement.
In conclusion, video marketing is a powerful tool that can help businesses in various ways, from increasing brand awareness and engagement to driving website traffic and conversions. As technology continues to advance, incorporating video into your marketing efforts is no longer an option—it’s a necessity for staying competitive in the digital landscape. So, grab your camera, tell your brand’s story, and start reaping the benefits of video marketing for your business today.
How AiiMS Group’s Halo Digital Marketing Services Can Benefit You
At AiiMS Group, we recognize the immense value of video creation in today’s digital landscape. Our mission is to craft videos and photos that yield maximum impact for your business. Leveraging our industry expertise, AiiMS actively identifies and implements effective digital marketing strategies across various industries to set your business apart from the competition.
Ready to Experience Growth?
Are you prepared to harness the full potential of video and photos, elevating your brand’s visibility and engagement to unprecedented heights?
Get in touch with the AiiMS team today to embark on this transformative journey!